Question 1

How long does it take to produce a custom LEGO® set?

Accepted Answer

The time it takes to produce a custom LEGO® set varies based on the number of units, model complexity, and custom elements like printed bricks, stickers, or specialized packaging. On average, we can deliver a simple order in 2 months.

Question 2

How do you determine the pricing for custom LEGO® models?

Accepted Answer

We determine pricing based on the number of models you need, the size and complexity of each build, and any special features like custom packaging, printed elements, or stickers. Since LEGO® is a premium product, our custom design and production services add to the cost. We don't receive discounts from LEGO® as we are not affiliated with them. To help manage costs, we focus on efficient design to maximize impact with fewer bricks and may suggest using compatible bricks from other brands if specific LEGO® elements are hard to source or too expensive.

Question 3

Is there a minimum order quantity for custom LEGO® sets?

Accepted Answer

Our minimum order quantity is typically 25 units, though for larger pieces we can explore the possibility of a smaller quantity.

Question 4

Is there a maximum quantity for ordering a custom LEGO® set?

Accepted Answer

We’re a small family-run business with limited production capacity, so the maximum quantity we can produce depends largely on the size and complexity of the model.
For smaller builds (approximately 50 elements or fewer), we can typically produce up to a few hundred units. For larger models (ranging from 50 to 500 elements), we generally work in batches of around 50 units.
Customized features—such as printed elements or special packaging—may also affect production timelines and batch sizes.

Question 5

Do you use only official LEGO® elements in your custom sets?

Accepted Answer

We prefer using genuine LEGO® elements due to their quality, brand image, and sustainability. However, if sourcing specific LEGO® pieces is challenging or costly, we may use high-quality, LEGO-compatible bricks from other brands. These alternatives are nearly indistinguishable from official LEGO® elements and blend seamlessly into the final model.

Question 6

Do you offer international shipping?

Accepted Answer

Yes, we offer worldwide shipping.

Question 7

Are you affiliated with LEGO® ?

Accepted Answer

No, Bricked-it is not affiliated or recognized by LEGO®.

Question 8

Do I need to pay tariffs or customs fees when ordering from the U.S.?

Accepted Answer

Yes, you will need to pay tariffs and customs fees when ordering from the U.S. Due to recent changes in U.S. trade regulations, all parcels arriving from Europe are now subject to tariffs and customs clearance, regardless of order value. For our products shipped from Spain, U.S. authorities currently apply an import tariff of up to 15%, along with standard customs brokerage fees. These charges are not included in our product prices and must be paid directly by you, the customer, to U.S. Customs or the courier handling the delivery. We will cover the shipping costs, but all import-related fees (tariffs + brokerage) are the customer’s responsibility.

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